Shipping Policy
DELIVERY
earthborne aims to dispatch orders within 2-5 working days. You will receive delivery notifications after providing your email. However, Earthborne cannot guarantee delivery times due to reasons beyond their control.It is absolutely important to us that you are completely satisfied with your purchase that is why we offer a full refund only in cases which:
Next-day deliveries follow the terms and conditions of Post Express Post services. All deliveries are made Monday – Friday using the courier chosen by earthborne.
For last-mile distribution, deliveries are sorted and shipped via air freight to the distribution company in your country and then delivered by your Country’s postal service. earthborne is not responsible for any shipping issues, delays, or errors originating from within your country.
TAXES
As the importer of record, the recipient must comply with all laws and regulations of the destination Country. Orders shipped to you may be subject to import taxes, customs duties, and fees levied by the destination country such as VAT. These charges must be borne by the recipient and earthborne has no control over them.
Customs policies vary widely from country to country and region to region. When customs clearance procedures are required, it may cause delays beyond the original shipment delivery estimates.
earthborne reserves the right not to deliver products to certain countries, and is not responsible for ensuring that the products can be lawfully imported to the destination country. Before purchasing, you should check any import laws or regulations that would restrict the importation of earthborne’s products.